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Re: Stopped getting notifications

Posted: Fri Sep 02, 2022 11:01 am
by simmitc
I've just checked the queue and logs, and all emails have cleared from the server. Could you check again please.

Re: Stopped getting notifications

Posted: Fri Sep 02, 2022 2:37 pm
by KeithL
No, nothing. It has been 3.5 hours since your post so I would have expected it to arrive by now if it was going to.

Re: Stopped getting notifications

Posted: Sat Sep 03, 2022 10:50 am
by simmitc
Update: I have identified where the problem lies, just need to resolve the underlying issue, but it might be a day or two before I get the time to play.

Re: Stopped getting notifications

Posted: Mon Sep 05, 2022 11:36 am
by simmitc
I've tested a few this morning, and all appears OK now. Will await confirmation from other people...

Re: Stopped getting notifications

Posted: Mon Sep 05, 2022 11:59 am
by KeithL
Yep, I got this notification. Thanks for sorting it.

Re: Stopped getting notifications

Posted: Wed Sep 07, 2022 11:13 pm
by gtt1951
The notifications have stopped for me too - all the ones I should have had today (about 5) never happened.

Re: Stopped getting notifications

Posted: Thu Sep 08, 2022 9:20 am
by myoldjalopy
Mine seem to have stopped recently as well........... :-?

Re: Stopped getting notifications

Posted: Tue Oct 04, 2022 5:25 pm
by myoldjalopy
......and have not re-started! :-(

Re: Stopped getting notifications

Posted: Tue Oct 04, 2022 6:38 pm
by KeithL
And mine have stopped again. :-(

Re: Stopped getting notifications

Posted: Tue Oct 04, 2022 8:56 pm
by simmitc
I have been working on this. The notifications are leaving the messageboard OK and test emails are being sent OK, but when the notifications leave the board they are getting dropped. The matter is with our hosting tech team as it seems to be in their network that the block is occurring .

Re: Stopped getting notifications

Posted: Fri Oct 07, 2022 3:02 pm
by simmitc
I am pleased to report that notifications are working correctly at the moment.

Note that yo do not receive notifications for posts/PMs that you make - the software takes the reasonable view that if you make a post. then you should know that it is there; but emails are definitely being sent to anyone subscribed to a topic if the subscriber is not the person making the post,

I would be grateful if a few people could confirm if it's now OK for them.

Re: Stopped getting notifications

Posted: Fri Oct 07, 2022 3:21 pm
by KeithL
I got the notification about your recent post so it looks to be working okay. Thanks.

Re: Stopped getting notifications

Posted: Mon Oct 10, 2022 9:27 am
by myoldjalopy
Working again for me, too.

Re: Stopped getting notifications

Posted: Mon Oct 10, 2022 10:14 am
by simmitc
Excellent, thank you. I will now lock this thread as it started a long while ago; and any fresh issues can have a new topic.