Morris Minor Owners Club

The Morris Minor Owners Club have been experiencing some technical issues over the last week with the hosting of certain websites and services. Historically all MMOC websites have been hosted on a dedicated server provisioned through 1&1 Internet Ltd. This included the mmoc.org.uk phpbb message board and related databases.

During the weekend of the 3rd / 4th December, the server experienced a major corruption to the hard drive array resulting in the total loss of the server, all sites and the databases running them. The new mmoc.org.uk website and membership back office system runs on a completely separate system and has not been affected by this outage.

The outage was raised through the appropriate support channels at 1&1 and by the afternoon of Wednesday 7th December, 1&1 had been able to rebuild the server and restore all the website content folders which restored service to all branch websites.

However, the databases which run the mmoc.org.uk message board forum and http://www.morriscentenary.org.uk website remained offline. our IT provider Ltd who have provided our new website have been chasing 1&1 daily, including over the weekend, but it is with the 3rd line technical team at 1&1 and so far, we have been unable to get any further progress reports.

This issue has been escalated to the technical support management at 1&1 and a formal complaint is being raised as well in an effort to speed up the recovery of the databases.

As soon as the databases are restored, our IT provider will be able to finish the migration of the message board to the new site.

The team at MMOC head office and our IT provider are doing all they can to get this issue resolved as soon as possible and ask for your patience during this unusually long outage. Unfortunately, our hands are tied until the technical support team at 1&1 Internet can resolve the database issues. It is a managed service provided by 1&1 so at present there are no other options other than to keep chasing until we get a resolution from them.



We would like to reiterate that this issue is not related to the recent update to the new http://www.mmoc.org.uk website nor is it due to anything that the MMOC or our IT provider have done or not done.

our IT provider wrote:Hi All,

Please don't worry about missing pictures/threads/etc, all the data is there, but due to the age of the old forum and having to drag it (quite a few) versions up to the latest has meant that some links are broken and some content isn't showing. However, if you can let us know where these issues are then we will get that content restored as soon as possible.

I will talk to Cam and it will probably be easiest if we create a separate thread to report these issues as they are found.

Best regards,

Stuart
our IT provider Ltd

Propshaft wrote:Hi nice to see the message board up and running , I am restoring a van and used the old pictures stored on the board as a reference but unfortunately most of the pictures are missing and I am no computer buff , consequently a lot of very useful info looks like it's lost , for me anyway

RobThomas wrote:it doesn't tell you where the image was stored, though, or does it? If I knew where the image had been linked 'from' then I could retrieve it but diagrams from Google Images etc would be impossible to track down.

Trickydicky wrote:All the images from my Home Damper Repair are missing too, viewtopic.php?f=4&t=53062&hilit=Home+damper+repair
Who do we mail to sort it out?