Npower
Posted: Fri Jul 13, 2012 9:13 pm
Not insurance related so apologies for going off topic, but something I wish to get off my chest.
Npower (my gas supplier) sent a letter through beginning of May. "We have tried to contact you on several occasions but you appear to be ignoring our request." (this was the first letter off them, I thought, you haven't been trying very hard as I live at the address you sent the letter to and you have my phone number). Anyway, it said they need to check my gas meter is safe and the next stage is a magistrate warrant to break in and check it. Seems harsh, but hey ho, we are where we are.
Anyway, as the letter sounded important I rang them and managed to get an appointment in three weeks time, within a six hour time slot. How convenient I thought. Anyway the day comes I waited and waited.... nothing, I decide to look out the front door and there was a card... SORRY WE MISSED YOU. So I rang up Npower with a moan, the person didn't knock the door bla bla bla. Made another appointment same happened again. Two days holiday wasted, people with kids will understand, holidays are a valuable commodity.
Anyway I rang again and they stipulated if I don't get the meter checked they will go to court to get a warrant to break in. If feel like saying... ok do it that way, at least I know for sure you will bloody turn up and knock the door first and I'll get the meter checked!!! Donuts!
Npower (my gas supplier) sent a letter through beginning of May. "We have tried to contact you on several occasions but you appear to be ignoring our request." (this was the first letter off them, I thought, you haven't been trying very hard as I live at the address you sent the letter to and you have my phone number). Anyway, it said they need to check my gas meter is safe and the next stage is a magistrate warrant to break in and check it. Seems harsh, but hey ho, we are where we are.
Anyway, as the letter sounded important I rang them and managed to get an appointment in three weeks time, within a six hour time slot. How convenient I thought. Anyway the day comes I waited and waited.... nothing, I decide to look out the front door and there was a card... SORRY WE MISSED YOU. So I rang up Npower with a moan, the person didn't knock the door bla bla bla. Made another appointment same happened again. Two days holiday wasted, people with kids will understand, holidays are a valuable commodity.
Anyway I rang again and they stipulated if I don't get the meter checked they will go to court to get a warrant to break in. If feel like saying... ok do it that way, at least I know for sure you will bloody turn up and knock the door first and I'll get the meter checked!!! Donuts!