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Hastings Direct
Posted: Thu Mar 31, 2011 12:31 am
by bmcecosse
beware this Insurance Co! Just phoned them (20 mins wait time to get an answer) to change the (modern) car details and they have a £35 'Admin' charge to do this! Never ever experienced this with any other Insurance Co. They won't be getting my renewal business when this policy runs out.....
Re: Hastings Direct
Posted: Thu Mar 31, 2011 1:07 am
by irmscher
Quite a few do this

Re: Hastings Direct
Posted: Thu Mar 31, 2011 8:32 am
by Jefftav
Not with this insurer but we have had admin charges imposed for fairly basic changes to the policy by another insurer it's how they make profits I guess

Re: Hastings Direct
Posted: Thu Mar 31, 2011 12:29 pm
by bmcecosse
Name and shame lads! I used to be with More Than (who never charged for changes) - moved to this mob to save some cash - no mention of charges for changes until I had bought the policy......and I wasn't expecting to make any changes anyway.......

Re: Hastings Direct
Posted: Thu Mar 31, 2011 9:00 pm
by millerman
Roy, why don't you try RH for a quote?
Re: Hastings Direct
Posted: Thu Mar 31, 2011 9:04 pm
by GAS
Re: Hastings Direct
Posted: Thu Mar 31, 2011 9:30 pm
by bmcecosse
Seriously? I mess RH about something terrible - adding the TR7 to the Minor policy then taking it off 3 months later - certainly no 'admin' charge although I do obviously pay for the additional insurance cover. The more I hear of Adrian Flux the less i like the sound of it........ Haven't thought of using RH for the modern car - but come October I certainly WILL be looking at all options. Hastings won't be seeing another penny from me........
Re: Hastings Direct
Posted: Mon Apr 04, 2011 5:20 pm
by d_harris
Whilst I agree that charging for changes is unfair (other industries dont do it) I'm afraid to say this thread is in breach of T&Cs...
8. You agree not to negatively criticise any individual, organisation, product or service.