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Hospital appointment

Posted: Mon Oct 04, 2010 11:10 pm
by nigelr2000
Today I took Pam to the eye clinic at the N & N Hopital. They have a flash new booking in system that reads the barcode on the bottom of your appointment letter to book you in, dead clever.

We arrived at the late hour of 5 pm so no one around, tried using date of birth option as we didn't have a letter as it was an emergency appointment and was rejected so had to go to the reception desk anyways.After that Pam went for a wee and I was left staring at the flash new NHS booking machine with barcode reader, boredom got the better of me and I thought wish I had a barcode with me, Ahhhhh flash of inspiration took me, Pams library card has a barcode and I still had it in my wallet :evil: so I whipped it out and flashed it under the scanner , poor flash machine gave me a blank screen then reported truncated data error and a lot of other error messages to do with data bases then promply crashed :oops:



The appointment was about an hour and when we left that particular terminal was still crashed so it seems they hadn't programmed in what to do if some bored prat scans a library card !!!

Re: Hospital appointment

Posted: Tue Oct 05, 2010 8:37 am
by MarkyB
Poor programming, not cheap either I bet.

Sanitize your inputs programmers!


http://xkcd.com/327/

Re: Hospital appointment Updated

Posted: Tue Oct 05, 2010 5:32 pm
by nigelr2000
Update........Went back today for another apointment and it was still crashed !!!!! :evil: :evil: :evil: :evil: :evil: :evil:

Re: Hospital appointment

Posted: Tue Oct 05, 2010 5:49 pm
by simmitc
Damn users. If it wasn't for them, the systems would work perfectly.

Re: Hospital appointment

Posted: Tue Oct 05, 2010 6:41 pm
by d_harris
simmitc wrote:Damn users. If it wasn't for them, the systems would work perfectly.
Sigh, so true 8)

Re: Hospital appointment

Posted: Tue Oct 05, 2010 10:07 pm
by bmcecosse
You do realise that due to your highly irresponsible action - 87 people have missed their appointments today, costing the NHS some £936,452............ :evil: :roll:

Re: Hospital appointment

Posted: Tue Oct 05, 2010 10:20 pm
by nigelr2000
Not likely as they could, like I did today, use the other 2 booking in machines the amount lost should be Zero as its up to the company that poorly wrote the software to fix it.

Re: Hospital appointment

Posted: Wed Oct 06, 2010 10:12 pm
by les
That's a bit rich, maybe the software was ok until you got bored!!

Re: Hospital appointment

Posted: Thu Oct 07, 2010 6:28 am
by M25VAN
It likely read your library card and thought ah! human being, must find records and disappeared up it's own database.
Try a tin of baked beans next time, it will probably give you a supermarket price comparison. :D

Re: Hospital appointment

Posted: Thu Oct 07, 2010 8:27 am
by MarkyB
"the software was ok until you got bored".
If it can't cope with any barcode it sees it is useless software.
It should just return an out of range message and wait for a valid barcode, NOT crash.

Re: Hospital appointment

Posted: Thu Oct 07, 2010 9:56 am
by bmcecosse
They'll be able to trace your wife through that barcode - and send her the Bill........

Re: Hospital appointment

Posted: Thu Oct 07, 2010 5:01 pm
by les
I also note that he mentioned two machines coped ok with patients so no inconvenience was caused by his messing. I await a follow-up post informing us of his intention to complain about wasting public money on the third! :-?