Page 1 of 1

Insurance, gripe about muzac and gimmicky things!

Posted: Fri Jan 02, 2009 6:05 pm
by linearaudio
Just been looking for my first classic insurance as I have been driving on "ordinary" insurance until my renewal came up.

I'm a silly old fashioned thing, so I initially ruled out "EON" (gimmicky name, 0870 phone number, referral to "client managers" in advert).

Ruled out Footman James (what kind of name is that? What has a man holding a platter got to do with it all?) So that left....

Adrian Flux ( don't like the name Adrian, sat next to one in the infants and he scratched a lot)

It appears I had to make some compromises!!

So I tried Adrian Flux, getting a bad feeling immediately as their "hold" music was "love shack" by the B52's, a bit racey I thought. Their chap also had a Scottish accent (OK in moderation, and gives the comforting feeling you are getting a good deal, but in this instance a bit too near the "could you repeat that please" end of the scale for the consumption of us southerners :wink: ). Result was lots of tooth sucking (I had 2 prangs a year ago) and the assertion that only one company would quote me at £195. Wouldn't give me a discount for having been force-fed B52's against my will either.

Swallowed my biased bigotry a bit more and phoned the platter people- nice soothing classical music on hold, a nice young lady to speak to in English :wink: and a quote of £99.90. My only gripe now being that it sounds too much like a price tag at Tesco, in the same way that charity shops mark things 99p etc ie an invented figure!

I understand now that Footman James are part of EON, so I suppose I will have my own "client manager" (yuk)!

The reason, if any, for this load of clap-trap, is A. Don't believe the man who says you won't get it cheaper elsewhere, and B. Decide if in the case of going into a claim you would rather be on hold with "love shack" in your head, or soothing Straussy sounds!!

Pass the platter, please :lol:

Oh. and HAPPY NEW YEAR everyone!

Posted: Fri Jan 02, 2009 6:15 pm
by paulhumphries
One of my "everyday" insurers if NFU and I've been with them for maybe 12 years now.
The other month I added a MGB GT to the policy for a few month and they informed me they also have a classic car department.
I haven't had a quote yet but certainly will be approaching them for my Minor idc as I prefer the traditional local branch you can visit with staff you recongnise type of business to an annonymous call centre.

Paul Humphries

Posted: Fri Jan 02, 2009 6:20 pm
by aupickup
i have been with FJ for 10 years and they are allways polite and friendly

had no problems with them

Posted: Fri Jan 02, 2009 6:31 pm
by PSL184
Try RH (Richardson Hoskins) They throw in free breakdown recovery too :-)

Posted: Fri Jan 02, 2009 7:07 pm
by aupickup
get that with fj as well

Posted: Fri Jan 02, 2009 9:23 pm
by IaininTenbury
It was Vivaldi's Four seasons last time I phoned FJ... Been with them for years - no problems.

Posted: Fri Jan 02, 2009 10:17 pm
by Kevin
I am also with Footman James always found them helpful and good on price.

Posted: Sat Jan 03, 2009 11:09 am
by linearaudio
IaininTenbury wrote:It was Vivaldi's Four seasons last time I phoned FJ... Been with them for years - no problems.
Exactly my point... Vivaldi versus B52's!!

Insurance

Posted: Sat Jan 03, 2009 6:34 pm
by StaffsMoggie
I have always used Lancaster Insurance, part of the MG Owners Club. Their service is superb.

Posted: Tue Jan 06, 2009 9:45 am
by alzax3
Used Adrian Flux until I discovered that they like to put up the price by about £30 the second year for absolutely no reason, changed to Footman James three years back and now use them for the classic tractors too.

Posted: Tue Jan 06, 2009 10:35 am
by Stig
alzax3 wrote:Used Adrian Flux until I discovered that they like to put up the price by about £30 the second year for absolutely no reason...
I found that too with the Sprite's insurance, after I told them about a lower quote I saved nearly 40%. I really should have changed insurers in protest but was too lazy to go through the hassle.

(actually I quite like the B52's)

Posted: Tue Jan 06, 2009 9:31 pm
by linearaudio
.....(actually I quite like the B52's)
Don't get me wrong, so do I at the right time. I suppose what I am getting at is I like to choose what to listen to and when, and object to having someone elses choice forced on me on the telephone. If these things have to be , then subdued should be the theme. "Love shack" is not that!!
Interesting comments about the increase on second year premium. I've had that in the past, and when queried found it reduced without quibble. At which point I cancelled as a matter of principle, not being keen on sharp practices!