Re: Insurance disappointment
Posted: Thu Jun 18, 2015 11:42 am
Like Les, I have been insured with Footman James for a few years because they were initially very competitive, were recommended by the MMOC and I have carried on renewing. I have never previously been asked to pay an "Arrangement fee" by this or any other insurer so found this "extra" slightly offensive. I know it's only a tenner but I do find these "add-ons" a bit cheeky and for this reason alone I thought I'd shop around this year. To my surprise I found that I got other quotes starting at a little over half my Footman James renewal this year
for the same cover and no mention of any arrangement fee. So, as you might imagine, I am now insured elsewhere. It does lead me to wonder how competitive this company now is for members? I notice that no representative from the club OR Footman James has replied to the various questions in this thread.
Footman James did telephone me the day before my renewal to ask if I wished to proceed. I told them that their quote wasn't very competitive and the reply was that I should have contacted them by telephone for a better price. I really don't feel that I should have to do that each year. Surely if this company has an arrangement with the MMOC to provide a competitive price to members, then the renewal should reflect that.

Footman James did telephone me the day before my renewal to ask if I wished to proceed. I told them that their quote wasn't very competitive and the reply was that I should have contacted them by telephone for a better price. I really don't feel that I should have to do that each year. Surely if this company has an arrangement with the MMOC to provide a competitive price to members, then the renewal should reflect that.