Re: Stainless exhaust
Posted: Mon Nov 21, 2016 6:48 pm
I believe that legally Bull Motif are responsible as the supplier to you - whether they can be reimbursed by the supplier of the faulty goods is their problem, not yours.
If they have supplied something that is either 'not of merchantable quality' or 'not fit for purpose' they have to replace it for you; their supplier is responsible to their customer/distributor, not you. That is my understanding!
Making that happen is maybe another matter, but contact Trading Standards might be a starting point if Bull Motif are not prepared to honour their commercial obligations.
If they have supplied something that is either 'not of merchantable quality' or 'not fit for purpose' they have to replace it for you; their supplier is responsible to their customer/distributor, not you. That is my understanding!
Making that happen is maybe another matter, but contact Trading Standards might be a starting point if Bull Motif are not prepared to honour their commercial obligations.