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MColes
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by MColes » Mon May 10, 2010 2:29 pm
jtd.75 wrote: have you tried plugging the phone into an other socket
I work in IT. When a computer is reported as not working our first question is always "are you sure it's plugged in and switched on". You'd be suprised how many times it isnt
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MikeHA4
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by MikeHA4 » Mon May 10, 2010 4:25 pm
bmcecosse wrote: From my experience - working for BT is no guarantee of anything..................
!
Oi!
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jtd.75
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by jtd.75 » Mon May 10, 2010 4:42 pm
Well yes but when you first tell them that a cable has been brought down from a pole and that your phone is off you don't expect them to yes but have you tried plugging it in else where
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by MikeHA4 » Mon May 10, 2010 4:45 pm
I specs they have to ask and answer all the questions put forward by a COMPUTER! Else they can't move on to the next screenfull...
Mike
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jtd.75
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by jtd.75 » Mon May 10, 2010 5:15 pm
MarkyB
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by MarkyB » Mon May 10, 2010 6:08 pm
Oi!
It isn't I.T., it's more like how accountants work.
How can we pay as little as possible to support our customers = pay people in India, or where ever wages are low and English is spoken, to read questions off a screen.
Low wages, no training needed, win win as far as money men are concerned.
Don't blame IT, or the person on the end of the phone, take a look at the shareholders, the accountants and the board.
"Once you break something you will see how it was put together"
MColes
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by MColes » Mon May 10, 2010 7:30 pm
MarkyB wrote: Don't blame IT
Yes..please don't blame anything else on us poor IT guys
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PSL184
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by PSL184 » Mon May 10, 2010 7:32 pm
MColes wrote: MarkyB wrote: Don't blame IT
Yes..please don't blame anything else on us poor IT guys
Thats it - Go all defensive now - You know it's all your fault so why not just admit it
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MColes
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by MColes » Mon May 10, 2010 7:37 pm
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PSL184
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by PSL184 » Mon May 10, 2010 7:42 pm
Pattern developing ......... ??????
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MColes
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by MColes » Mon May 10, 2010 7:43 pm
PSL184 wrote:
Pattern developing ......... ??????
Yes - everyone I know cannot admit they are wrong - it's nothing to do with me
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PSL184
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by PSL184 » Mon May 10, 2010 7:45 pm
MColes wrote:
Yes - everyone I know cannot admit they are wrong :
because we never are
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