I have to say that I'm all in favour of a system outlined by Pete. However we are missing the point here, as the club already holds this sort of information, but does not make it available, unless you specifically ask. The club is in a very difficult position as Cam outlines, as one, it does not wish to loose revenue, from maybe big hitters in the trade who by advertising in the magazine regulary with big ads add conciderably to the clubs finances. Smaller traders advertising infrequently with small adds would not really suffer from a ban. We do not advertise at all in the club magazine, for our own personal reasons, and our order books are full well into next year.
So would a ban be the answer, I personally feel it would only effect the big hitters, but from this posting it would appear that they are both still churning out sub standard work and don't really give two hoots, as the company name does their advertising for them.
We have been asked to present cases against three bad traders in the last two years, and I find it appauling as to how some companies act towards their customers, and deny all liability for shoddy work. As a trader 'Minor specialist' I take pride in offering a good job at a fair price, and reading the comments that you should avoid Minor specialists really saddens me. Most Minor specialists are doing the job, one as a business, but also because they love the cars on which they work, they are prepared to sink large ammounts of money on your behalf to keep parts available and costs down. This against a tide of owners who in the main still want top quality parts at bottom dollar prices. The case in point here is aptly shown in chrome products, where the quality is really desperately bad, but has been driven there by owners unwilling to pay the going fair price. The old addage is 'you get what you pay for'. This also tranfers into the service offered by minor specialists, if one shop will repaint your car for £500 and the other wants £3000 then you need to make the decision as to why the difference. Some on here will be crying rip off to the higher trader, others wondering why you complain about re appearing rust, micro blisters and poor finish from the £500 job.
So how should the traders be policed, the club has its hands tied, most traders know who the bad guy's are and would recommend only those who they themselves trust, Maybe if the club is involved ,then the current records kept by them could be made public in a booklet, but only when each case reported has been shown to be proven and any court action has been finalised. Would an independant forum be out of the question, say a 'minor drivers club' or the like where a disclaimer could be offered to remove any liability of those involved in running it.
But then how many traders read forum's, not many I'd say, I believe that I'm the only trader who takes a semi active roll on this forum, so maybe others should be approached.
The trouble I feel with a once a year declaration of 'poor traders' is that the compliers must be 100% accurate in making sure their information is correct, and not a malicious bit of slander from a disgruntled customer, they must also make sure that any legal action has been finalised before its inclusion into the figures. There should also need to be an appeal system in place. Whatever route is chosen there will no doubt be claims and counter claims, and calls of liable.
As a minor trader I suggest that anyone about to commission work, checks out the market place thoroughly first. Do not make the assumption that a specialist is good at all aspects of work, most of us specialise in different areas. Ask to see previous work and talk to other customers, ask on this forum, as geographically its very broadly based.
Rant over. Good luck
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), as I've been involved with club members who have been bitterly disappointed and are fighting legal battles to get shoddy work rectified. The trouble is that the 'good' traders seem to be in the minority and it's such a shame because it gives 'traders' in general a bad name and it is unfair.