We arrived at the late hour of 5 pm so no one around, tried using date of birth option as we didn't have a letter as it was an emergency appointment and was rejected so had to go to the reception desk anyways.After that Pam went for a wee and I was left staring at the flash new NHS booking machine with barcode reader, boredom got the better of me and I thought wish I had a barcode with me, Ahhhhh flash of inspiration took me, Pams library card has a barcode and I still had it in my wallet


The appointment was about an hour and when we left that particular terminal was still crashed so it seems they hadn't programmed in what to do if some bored prat scans a library card !!!